Returns & Refunds policy
We take great pride in the quality of our products, and our confidence in them allows us to offer a full refund if you are not completely satisfied. Should you have any concerns or issues with any of our products, please contact us at our mailing address. We also welcome your constructive feedback, which helps us continually improve both the quality and packaging of our products. To keep our return policy straightforward, we offer a full refund of the product price for any dissatisfaction you may experience. Thank you for trusting us.
You can inform us of your decision by e-mail contact@thegoodfood.online
Return Refund for Honey
Honey Refund Policy: If you are not content with any of the organic honey products bought from thegoodfood.online, we are willing to give you a 100% refund on the product. Yes, that’s a full refund; that’s how much we believe in what we are offering.
Some terms and conditions for the refund are: 1. The product must not be consumed more than 50 grams. 2. The product should be returned within 07 days of delivery. *Please note that in case of exchange/return, delivery charges may apply. We would heartily appreciate it if our valuable customers would also provide us constructive feedback on how we can make our products better.
Shipping
We ship all over Pakistan. All orders will show calculated shipping rates at the checkout. Items are shipped within 2-5 business days. If a rush or custom order is required, please email at: contact@thegoodfood.online
Payments:
We accept payment through COD, Jazzcash wallet and direct bank transfer.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@thegoodfood.online